Returns & Exchanges

At HORSEMAN, we stand behind the quality of our products and offer a 30-day return window for all unused items in their original packaging. We strive to make your shopping experience seamless from purchase to return.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes and include all tags, manuals, and promotional materials that came with your order.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.